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The Business of Virus-Proofing Offices – Innovative Companies Creating Safe Office Spaces

Prior to the coronavirus pandemic, many offices enjoyed open workspaces where staff could congregate and collaborate. Conference rooms were often filled to capacity to help fuel creativity and innovation. But all of that is changing as businesses strive to adapt to a post-pandemic world. Companies want to protect their employees as well as their businesses. Thus, it only makes sense that they should invest in safe office spaces to deter the spread of the coronavirus. This explains why many companies are looking for solutions that offer greater virus protections in the workplace. And it’s also explains why a number of innovative businesses are looking to meet this demand.

From temperature-testing devices, to contact-tracing app, several new products and services have entered the market that promote safe office spaces. Depending on a company’s specific needs, different businesses offer different solutions. And of course, some offer multiple products to accommodate companies wanting comprehensive virus protections. While many of these new products are designed around CDC guidelines and recommendations, they remain unproven. But that’s not stopping companies from implementing these solutions. At least for now, the business of virus-proofing offices is booming.

“These are all untested theories and methods right now. What is going to be the most effective component of all of these work force return strategies? We don’t know.” – Laura Becker, Research Manager at International Data Corporation

Virus Protections at Entry

One important strategy in creating safe office spaces involves determining who is safe to enter the building from the start. In the past, one may have only needed to have the proper identification. But increasingly, companies want employees to screened for fever, face mask use, and more before entering. For some companies, this may even include logging in COVID testing results or other health information. By screening each person before they enter, the need for viral protections afterwards are less stringent.

Someone in a face mask getting their temperature checked
Virus-proofing and creating safe office spaces are suddenly an important business for businesses!

A number of businesses offer these types of solutions. For example, Kastle Systems offers an app-based solution that uses temperature checks and health data reviews. Employees who provide health data may enter the office space faster if they lack a fever. VAMS Global provides a visitor management system that scans body temperature, checks for face mask compliance, and provides hands-free identification. And Clear’s “Health Pass” uses facial recognition and health data in addition to temperature monitoring before allowing employees entry. These are becoming notably popular for larger companies with high-volume traffic.

“The idea is really to create this profile where you can identify who is known safe, who’s known not safe and then who needs to be screened when they get in.” – Mark D. Ein, Chairman, Kastle Systems

Social Distancing and Safe Office Spaces

One of the biggest challenges in creating safe office spaces involves the ability to ensure social distancing. Prior to the pandemic, many office layouts were not conducive to social distancing. But unless companies choose to have their employees work from home, these issues will need to be addressed. Not only does this affect desk workspaces and conference rooms. It also affects elevators, cafeterias, and of course, the water cooler. Fortunately, several innovative companies can help with these virus protections.

Two of the most well-known office furniture suppliers have revamped their offerings to address social distancing needs. Herman Miller and Steelcase are offering new products like office dividers and employee lockers to promote social distancing. Rebootspaces is another company addressing these challenges through changes in office space design. Other businesses offer different options other than furniture and space design. For example, Sodexo developed an application that eliminates the need for employees going to the cafeteria or coffee shop. Employees can order their coffee or lunch and have it delivered through a commissary instead of congregating in close spaces. Lastly, Qonch cards provides employees with smart card ID badges that vibrate when they are too close to another employee. Depending on a company’s need, several of these offerings might sound attractive.

“This terribly manual process of contact tracing: essentially it’s a phone tree, and that’s where the technology was when people started thinking about it; we’ve since moved it into the modern age.” – Rob Mesirow, Partner at PwC

Monitoring and Surveillance Products

Even with entry and social distancing measures in place, companies can also benefit from monitoring their places of business. Safe office spaces require regular cleanings and sanitization. In addition, temperature and humidity systems can be better regulated in an effort to add additional virus protections. And video feeds can offer insights about social trends and areas where congestion may be a problem. Some companies are considering these more advanced approaches to ensure a better workplace.

From this point of view, there are a few businesses that now offer full-office solutions for companies. Jumpree Worksafe, for example, has thermal scanners that collect office temperature measurements daily and track room cleanings. They also provide live video monitoring of common areas to ensure social distancing measures are being followed. Zenatix, on the other hand, offers an IoT solution suite of options. In addition to a biceps armband that tracks employee temperatures and movements, it also regulates heating and air systems. These approaches are broader in their virus protection efforts as a result.

When Do Virus Protections Become Too Much?

Companies are reasonable to want safe office spaces. These practices can show employees that there is concern for their wellbeing. They also support better productivity, especially when staff are heathier and enjoy better virus protections. But contact tracing and temperature checks can trigger privacy concerns. They may make employees feel like Big Brother is always watching. The challenge for companies as well as innovative businesses offering these products is to find a perfect recipe of precaution. The perfect solution will vary from company to company, and trial and error will probably be important. But at least companies have some options available to them in the marketplace already. Hopefully, these solutions will be effective and help us deal with a post-pandemic world.

Is the Grass Really Greener? – The Allure of Relocation

According to some statistics, the COVID-19 pandemic has forced roughly two-thirds of employees to work from home. The need to protect workers and customers alike prompted many businesses to make this shift early. But with subsequent lockdowns, nearly all business who could function with a virtual workforce did. In the process, many employers realized the advantages of working from home. And at the same time, many employees adjusted quite well to the change also. In fact, relocation trends now show many are banking on these changes being permanent. (For more on how this workforce shift is a sign of a new lifestyle change, check out this story on the “Come-to-Me Economy“.)

Recent surveys of workers now suggest that 40 percent are considering moving to less populated areas. For some, this means rural areas with fresh air and healthier environments. Redfin reports that searches for homes in these areas are up 76 percent. Others are contemplating suburban areas where the cost of living is less. However, making these moves might be risky because the future is quite unpredictable. Whether or not these relocation trends persist depends on how companies ultimately embrace a virtual workforce model or not.

“Moving away from the central core has traditionally offered affordability at the cost of your time and gas money. Relaxing those costs by working remotely could mean more households choose those larger homes farther out, easing price pressure on urban and inner suburban areas.” – Skylar Olsen, Senior Principal Economist, Zillow

There are a number of advantages to support these recent relocation trends. Many people are making the move to be closer to family. This is especially true for some adults with aging parents. Others simply appreciate the lower taxes and cost of living that non-urban areas offer. And often, the homes available in these locations are more spacious, which is truly appreciated after being in lockdown. As part of a virtual workforce, these benefits might be attractive and feasible. Even if an occasional commute is required, the opportunity to live outside the city can have its perks.

A woman working from home on her laptop
Thanks to the lockdowns, relocation trends point to more and more virtual workforces and fewer offices.

At the same time, some disadvantages also exist when thinking about an urban escape. For families with children, this could mean changing schools. With the disruptions in education already experienced in recent months, further change may not be welcomed. Likewise, suburban and rural areas may not offer all the amenities that a larger city does. While urban areas may not have their appeal during lockdown, it has to be assumed the buzz of the city will return. Those who now comprise the virtual workforce must take these factors into account in making their decision.

“If employers a year out say it was an interesting experiment but we benefit from people being eyeball to eyeball because we want the collaboration, then I think you’re going to start to see this swing the other way.” – Jeffrey Otteau, Otteau Group Real Estate Valuation & Consultant Company

Is the Virtual Workforce Here to Stay?

Most experts don’t expect the same percentage of employees to be part of the virtual workforce when the pandemic resides. However, many expect about a third of all workers to work remotely at home. Therefore, this represents a sizable segment of the population who may see moving away from the city as attractive. The relocation trends present now may not reflect as many people leaving urban centers. But they will likely persist on a smaller scale if employers commit to a work-from-home situation. At least some companies will appreciate the benefits this type of situation provides.

If history provides some guidance, relocation trends after 9/11 and the 2008 recession showed many leaving urban centers as well. But in both cases, people returned fairly quickly once things settled down. The effects of the COVID-19 pandemic are different in many ways, however. Neither of the prior crises prompted employers to embrace a virtual workforce. Likewise, new technologies with COVID-19 have made a virtual workforce more practical. Understanding this, some companies like Twitter and Facebook have already committed to supporting a virtual workforce long-term.

“It’s obvious that the number of remote workers is going to jump up. But it’s not so clear-cut that it’s going to be this huge transformation.” – Thomas Cooke, Professor of Geography and Expert in Residential Migration, University of Connecticut.

Finding a Happy Medium

As one might expect, picking up and moving to a highly rural area is not for the masses. Certainly, for a few, this may have tremendous appeal, especially if the rural location is their hometown. But relocation trends are showing that most people in this situation are looking at two main areas. These include suburban regions outside a major city and smaller size cities in general. Both offer the advantages previously described for a virtual workforce yet still offer many amenities common to an urban environment.

Suburban areas may be ideal for virtual workforce members who still need to occasionally go into an office. Though the commute might be longer, it would be less often. In fact, recent surveys show the majority of the virtual workforce would be willing to commute 45 minutes or longer. These are likely to be relocation trends that will persist. Smaller cities, on the other hand, might be ideal for a virtual workforce that rarely has to make an appearance. Such cities offer a greater sense of community when compared to an urban area. This might be more appealing for some.

Predicting Relocation Trends of the Future

Without question, the COVID-19 pandemic is unique in many ways. Therefore, predicting whether relocation trends will persist or not is challenging. When a COVID-19 vaccine is available, presumably most social activities will return full force. But the conveniences and benefits of a virtual workforce may demand its persistence. If this is the case, then relocations trends away from urban centers will likely continue. While the magnitude may be smaller overall compared to now, the benefits will likely continue to encourage many to move away. Ultimately, it’s likely that personal choice will be more of a driver than the actual location of one’s employer.

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