We bring your customers to the next level and help you best represent your brand. From chat and calls to high-touch account support, Bold Connect makes each interaction count with flexible plans and live 24/7 coverage.
Flexible Plans for Live 24/7 Coverage. From basic web chat to high-touch account support, we bring your customer interactions to the next level, and ensure your brand is well-represented.
Flexible Plans for Live 24/7 Coverage. From basic web chat to high-touch account support, we bring your customer interactions to the next level, and ensure your brand is well-represented.
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From virtual receptionist services to acquiring multilayered technical support, our highly-trained and experienced agents have the call center solutions to satisfy a wide range of business needs–from voice to chat to bundled plans.
Bold Connect isn’t just 24/7 call and chat coverage–we upgrade your entire CS function. From data collection and CRM input, to sophisticated benchmarking, to showing you how to improve, to creating and evolving your training framework, we do more than just fulfill your multichannel talent needs.
With Bold Connect, we cover every business call and monitor chat programs.
Need a more sophisticated solution? Bold Elite CX is the answer, as it delves into complex customer success tasks such as:
Our plans are bespoke and customized, and perfect for clients who want solutions that encompass more than just simple goals.
Answer: There is no startup fee. Just sign up for the plan that fits your needs and you’re all set!
Answer: If you engage in our Bold Elite service, you can utilize outbound calls for a variety of tasks, including appointment-setting, credential-verification follow-up, and more.
Answer: We can provide scriptwriting services, or you can provide your own scripts. If you sign up for a year subscription, you get up to a 15-question script for free; if you sign up for our month-to-month payment option, we can provide scriptwriting services for an additional fee.
Answer: We will provide you with a phone number that you can forward your calls to.
Answer: We have a team of customer service reps who answer the phones and chats. They are highly trained and will be equipped to answer any of your customers’ queries.
From a major coffee chain to telecom giants to rising stars in the healthcare industry, we’ve got a track record of success with high-end clients. No matter where you are on your business growth journey, let us help you by leveraging that success.
From a major coffee chain to telecom giants to rising stars in the healthcare industry, we’ve got a track record of success with high-end clients. No matter where you are on your business growth journey, let us help you by leveraging that success.
*Terms and Conditions Apply.
Requires a one year contract.
After the first month, the standard rate for voice and/or chat applies depending on the service used
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