Bold Business Logo

Healthcare Answering Services

Don’t miss patient calls with our top-of-the-line medical
call center solutions

Don’t miss patient calls with our
top-of-the-line medical call center solutions

(212) 913-9134

SPEAK TO A LIVE PERSON

Trusted by these companies

“Bold Business has been a lifesaver for us as we are a high-volume medical practice. Receiving over 21,000 calls per month, we have put Bold to the test and have had nothing but success.

The team is helpful and gets the staff trained and ready to take calls quickly. We are grateful for the help that we receive to make sure our patients get the best service possible. It's a pleasure doing business with Bold and look forward to a longstanding relationship.”

Get the Best Plan For You

Try FREE for 30 days

Try the first month for free. Cancel anytime.

*Terms and Conditions Apply. See regular pricing here. After the first month, the standard rate for voice and/or chat coverage applies depending on the plan chosen–which can be as low as 64 cents a day!


Flexible Plans
To Get You Started

Try 1 Month Free - Limited Time Only.
Packages as low as $179/mo.

Get Bold Connect and improve your client’s customer service experience with seamless call-answering solutions. Never miss a call, capture more leads, and get 24/7 support for all client queries. Bold Connect offers:

Pay-per-minute

Multilingual Support

24/7 Availability

Call Routing

Detailed Reporting

Lead Capture

Get Bold Call Answering Services For As Low As $179/Month

  • Eliminate Long Wait Times
  • Turn Website Chat Into a Lead Generator
  • Build Client Relationships with Efficient Call Center Solutions

 (212) 913-9134

SPEAK TO A LIVE PERSON

 (212) 913-9134

SPEAK TO A LIVE PERSON

Quality Healthcare Answering Services

With Bold Connect’s team of talented agents, keep clients updated with appointment concerns and schedule changes. Become a frontrunner in the healthcare industry with stellar medical answering services and improved customer satisfaction. Our call center solutions include:

  • Booking / Scheduling / Confirming
  • Appointments
  • Patient Registration
  • Referral Management
  • Insurance Questions
  • Post-Care Follow-Up
  • Prescription Follow-Up
  • Data Enrichment / Records Entry

Let Real-Time Data Be Your Guide

Bold leverages top-of-line data gathering and reporting methodology to ensure clients have the most up-to-date snapshot of all information necessary for smart decision-making. Our detailed analytics take the mystery out of the equation, and equip you with the tools you need to succeed.

Make Every Customer Experience a Bold One!

Bold Connect Voice

BC-Voice provides lead capture, call routing, live 24/7 answering, CRM integration, and script writing for your company’s customer service success. 


Bundled Options

Create the best solutions for your customer service needs by blending Bold Connect’s voice and chat offerings.

Bold Connect Virtual Chat

Get live chats, transcripts, notifications, and improved lead capture for better brand representation with BC-Virtual Chat.

Bold Connect Elite CX

Take your Bold Connect plan to the next level for more complex tasks, including credential verification and specialized tech support lines.

Make Every Customer Experience a Bold One!

Don’t let automated answering services and long wait times get in the way of building patient relationships. Show your clients that their calls matter by giving them a human to talk to. Make every call a success story!

Set Yourself Apart With Unparalleled Healthcare Answering Services

Take your customer service to the Bold level.

Why Make Your Patients Deal with an Automated Voice Answering Service…​

…When talking to a real person is so much better?

**Limited time only.