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Business Process Solutions for More Efficient Services In Telecommunications

Business Process Solutions for More Efficient Services In Telecommunications

Client was a publicly-traded telecommunications service provider plagued by mismanaged customer data, IT issues and low customer engagement. Bold set up a cleanup initiative for accurate data management, enhanced employee training, and an integrated communication system with targeted outreach.

The company experienced improved customer experience, organized database, and operational efficiency upon project implementation.

Over 12,000 subscribers were migrated well within time constraints. Learn more by downloading the case study below!

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