With the proliferation of the internet, as well as that of high-speed WiFi and 4G access, it is not a surprise that a lot of people are using their phones for more than just phone calls and SMS. In addition, there are a lot of teamware and collaboration tools online which can be used by any size groups or organizations. However, even with all these bold, new 21st century tools, the corporate workplace still uses old school tech, being slow if not reluctant to adapt.
A study conducted by Technalysis Research on workplace trends showed that U.S. companies still depend on calls, SMS and email for corporate communications. Divided into age-groups, there were some differences between groups, however, ever for all workers aged 45 years and younger, 71% still used email, calls and SMS predominantly, of which communications by email and calls comprised 58%. Overall, the percentage was 75% of all communications for respondents of all ages.
Drilling down further, the data showed that corporate communications centered around the company issued desktop PC. Workers used their PCs for 48% of the device-related communications, compared to 7.5% who use their smartphones. Due to the use of the PC, communications are still Windows-centric, with more than 65% of operating systems used for all device-related communications. Android was used for 11% of the devices, and iOS was used in 10%. The rest was divided between cloud-based apps and platforms using the browser, Macs and Linux.
What is interesting is that office personnel working in companies which have invested in new technology enjoy using these forms of communications. These include recent developments as HD conferencing tools, electronic whiteboards, and interactive screens.
“Companies who invest in modern collaboration tools are likely to find higher usage and appreciation for those devices”
In terms of software, Recode. Net reported that email is still used as a primary form or the only form of communication by 35% of the respondents. Cloud-based real-time collaboration tools which include Google Docs and Microsoft Office 365 was used by 19% of respondent workers to collaborate with their co-workers. As a whole, only 8% of workers used cloud computing storage services to work with their co-workers, and only 7% of them use these cloud computing tools to collaborate with people from outside their organization.
“Companies who invest in modern collaboration tools are likely to find higher usage and appreciation for those devices,” the article said.
From the data, it seems that the main problem is not the workers using the bold software and office management tools, but the availability of the various tools in the workplace. When companies invest in tools and software, there must also be emphasis on training and integration. The workers must be made comfortable when transitioning to brand new systems and programs. This will allow employees to thrive in the digital age.