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Call Center Solutions

Count on Bold for round-the-clock, frictionless customer-interface solutions
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We can handle on-shore and off-shore, inbound and outbound customer communication while leveraging on the latest technology to deliver the best-in-class service to your customer.

Whether it’s order processing, “help desk” solutions or any other scenario that involves business-to-consumer interaction, Bold Business can ensure your customer satisfaction always stays high.

​Count on Bold Business to leverage US-based and offshore assets to create the right contact center solution for you, including:

Contact Center Solution

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Customer Service Support

From request to resolution, our specialists can make a single point of contact with customers the only post-sale point of contact needed

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Technical Support Desk

With a focus on maximizing customer satisfaction while decreasing ticket times, we can provide the post-sale coverage your need

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Telemarketing

From scheduling to closing, our direct marketing specialists can help turn connections into clients

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Order Management

Ensure a seamless process with a team skilled in efficient tracking and no-hassles fulfillment

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Integrated Service Desk

From request to resolution, our specialists can make a single point of contact with customers the only post-sale point of contact needed

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Sales Service Support

Give your sales representatives the edge with a team that can handle any administrative- and research tasks that might get in the way of closing with a client

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Social Media Support

Make asynchronous communication channels work for you with our experienced brand messaging specialists

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Chat Support

Let our specialists turn instantaneous customer service into instantaneous customer satisfaction

Every detail of your business is considered when you partner with us. We customize our solutions to fit your needs, and can provide a true end-to-end contact center solution by leveraging our proven SMART+ Operational Excellence framework.

Why you should partner with us?

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On-shore and Off-shore
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24/7/365 Coverage
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Flex up and down
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Turnkey Solutions

Want to discuss a project?

We would love to hear from you.

Thank you for your interest! We will get back to you shortly.

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