What's New At Bold!
Contact

Case Study

Expanding CET Design Capacity for a Commercial Interiors Company

Industry: Furniture Manufacturer & Distributor

Project Overview

Goal

Expand CAD design capabilities to support increased project demands.

Results

Accelerated proposal turnaround time, increased design output, reduced workload on in-house designers, and improved client satisfaction through visually compelling, spec-accurate deliverables.

Background

Manufacturer was growing while their accounting framework struggled to keep pace. Reliance on manual processes led to delays in payroll, invoicing, and reporting.

Engagement Outline

  • Challenges
  • Proposal Delays: Limited in-house CET resources caused long wait times for drawings and space plans.
  • Inconsistent Quality: Designs varied across teams, creating rework and reducing confidence in specs.
  • Sales Bottlenecks: Reps couldn’t move fast enough to meet client expectations or capitalize on leads.
  • High Overhead: Hiring full-time designers locally was costly and slow, limiting agility.
  • Key Solutions Implemented
  • Dedicated Remote CET Designers: Integrated seamlessly with sales and design teams, delivering high-volume, on-brand proposals and space plans.
  • Standardized Output: Templates and quality control processes ensured consistent visuals and accurate specs.
  • Flexible Support Model: Designers were available on-demand to accommodate peak workloads and urgent requests.
  • Collaborative Workflow: Designers participated in internal design reviews and revisions, ensuring alignment with client needs.

Conclusion

By integrating Bold Business CET Designers, the company significantly improved proposal velocity and design output without increasing internal headcount. Sales teams moved faster, client satisfaction rose, and the design team could focus on strategic projects while confidently scaling operations.

Learn More

Fill-up the form to download the case study.