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Bold Ranked As Most-Loved BPO in America,
To Go with Prior Ranking on Global List

Bold Business has received significant recognition for its positive workplace environment. It was named the most-loved business process outsourcing (BPO) company in America, ranking 28th overall on Newsweek and the Best Practice Institute’s 2024 list of America’s Most-Loved Workplaces. Earlier in 2024, Bold Business also secured the 46th position on the Global Most-Loved Workplace list by Newsweek and the Best Practices Institute.

Workplace Happiness Is
Part of the Strategy

Employee engagement and fulfillment has been a key element of Bold’s strategy to hone its competitive edge with happy–and therefore more productive–employees. A positive working environment helps attract and retain top talent, and that top talent and the service they provide to clients is what sets Bold apart from its competitors.

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Innovation
Trust
Collaboration
Leadership

Being a Most-Loved Workplace enables us to attract and keep motivated, high-quality talent. This reduces turnover and costs related to training replacements, which benefits our clients. In the end, both employees and clients win!

Ed Kopko | CEO of Bold Business
#Most Loved Workplaces 2024

A Happy Workplace

Means Happy Clients

Bold Knows Happy Employees Mean Happy Clients. As a result our strategy to build a positive culture and environment for our employees has lead to Global recognition of our practices.

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A 2019 Oxford University study found that happy employees are 13% more productive.

A recent study of University of Warwick came to a similar conclusion.

A 2023 study published in the journal Management Science found that positive affect dramatically increases productivity in sales

Newsweek’s Global Most-Loved Workplaces list for 2024 highlights organizations that have successfully fostered a culture of love, respect, and appreciation for their employees. These companies have demonstrated exceptional commitment to creating positive work environments, prioritizing employee well-being, and encouraging professional growth.

The Five Ingredients To A

Most-Loved Workplace

Be A Part of Something Bold

Employees Connect And Stay
Motivated In 5 Different Ways

Mission

At Bold, we strive to make
the world a better place

Mastery

Continuous learning &
Professional development
opportunities are at our core values

Member

Teamwork makes the dream work.

Myself

As individuals, everyone brings their own unique value to the team

Money

Our salaries are competitive and
reflect the hard work we do!

Bold has built an Employee Motivation framework around the 5 M's.
For more on our strategy read this article by our CEO, Ed Kopko.

Understand The 5 M’s Employee Motivation Framework Strategy By Our CEO, Ed Kopko

Read the Full Article
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Bold Business
Promise to Our Clients

Providing the most motivated, engaged, passionate and AI-enhanced talents.

Providing the best AI-Assisted Training

Providing the Best Management Process & Implementations

Performing At The Best Excellence & Productivity

What Employees Say
About Bold Business

Haze Sandigan - Subject Matter Expert
Hello there!
Vivi De Ossa - EA- FIN-HR-REC
Hello there!
Alan - Data Enrichment Associate
Hello there!
BK - Technical Recruiter
Hello there!
Eddie Londoño - SME Bold Connect
Hello there!
Explore Careers at Bold
"I started as an agent way back in March of 2020 and become a Subject Matter Expert March of 2021 up to present"
Haze Sandigan - Subject Matter Expert
Haze Sandigan -
"Bold Business has a sense of Competitiveness, Complementing & Belongingness/family."
Alan - Data Enrichment Associate
Alan -
"Since joining this company, I’ve significantly improved my skills in cross-functional collaboration. Working in a fast-paced environment with multiple departments, I’ve learned how to tailor my communication to different audiences, manage competing priorities, and align deliverables with business goals."
Vivi De Ossa - EA- FIN-HR-REC
Vivi De Ossa -
“My favorite part about working at Bold Business is the positive and empowering culture. I truly enjoy being part of a team where everyone supports each other, and there’s a strong focus on growth and development. It’s rewarding to know that my contributions matter and that I’m constantly learning and evolving in my role.”
Eddie Londoño - SME Bold Connect
Eddie Londoño -
“Work life balance along with an awesome team!”
BK - Senior Recruiter
BK -
"As this time and age, my favorite part is that I get to work and be productive in the comforts of my home."
France A.- DEA Team Lead
France A.-
“I have been with Bold Business for 3 years. I started as an Agent progressed to a SME and i am now a Team Lead.”
Symone P. - Team Lead
Symone P. -
"At Bold Business, I've grown professionally by taking on diverse challenges and building skills in accurate and efficient data input and verification, as well as strong attention to details, all within a fast-paced, collaborative environment."
Jovy Caballero - Data Entry Associate
Jovy Caballero -
“My favorite part about working at Bold Business is the sense of community and the opportunity to collaborate with talented individuals from diverse backgrounds.”
Mich Quising- Payroll Specialist
Mich Quising-
“I have been with Bold Business for 3 years. I started as an Agent progressed to a SME and i am now a Team Lead.”
Mary T. - Customer Service Rep
Mary T. -
“My favorite part about working at Bold Business is the sense of community and the opportunity to collaborate with talented individuals from diverse backgrounds.”
Grace P. - Team Leader
Grace P. -
"It's just been one year since I joined Bold Business and I learned so much in that one year. "
Summer - Sourcing Assistant
Summer -
"At Bold, I improved my remote communication, time management, and adaptability. I also gained experience in process optimization and cross-functional collaboration."
Mary P. - Data Enrichment Agent
Mary P. -
"I have significantly improved my attention to detail and accuracy. Working in several systems everyday, constant changes has made my skill to learn and adapt improve significantly. "
Johnathen - Data Enrichment Agent
Johnathen -
"At Bold Business, it is Fun, Flexible, Non-toxic"
D. L. - Accountant
D. L. -

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