Overview:
Manages outstanding patient and insurance account balances to ensure timely collection of revenue for healthcare services provided.

Core Responsibilities:

• Monitor aging reports and follow up on unpaid insurance and patient balances.
• Investigate claim denials, payment discrepancies, and appeal processes.
• Communicate with payers, patients, and internal teams to resolve AR issues.
• Post payments, adjustments, and reconcile accounts as needed.
• Maintain documentation of collection activities and outcomes.
• Support financial reporting related to collections, cash flow, and revenue trends.